No Shirts and We Don’t Pick Up Your Trash: Tales from KSP Customer Service

Our name is Kewanna Screen Printing, true. When most people think of Screen-Printing, they apparently think of screen printed t-shirts. I’m sorry we do not print t-shirts. We do not sell t-shirts. In fact, outside a local sports store, I don’t know who does. As a customer service representative for KSP this is a question I answer three or four times a year. Often in the form of an email, I find people who are attending a trade show or giving lectures who want shirts printed with their message.

-So sorry, I can not help you with that.

At Kewanna Screen Printing, we print industrial decals, labels, plastic tags and verification of service collars and most recently vehicle graphics. Our customers are those companies who work in the safety and service industries as well as manufacturing. Those companies often handle medical or industrial gases, service fire extinguishers, provide trash or recycling services, run portable restroom services, drive trucks and those who make equipment for all of those companies. Not only do we do screen-printing which is cost effective for large quantity orders but we digitally print decals and labels. Digital printing offers the ability to print great detail and offer unlimited colors at a very economical price for smaller quantities.

Outside of custom printing, we do print/stock as well as print to order hundreds of standard labels. Another request is brought to us by said standard (stock) labels. One that comes up time to time that leaves me puzzled is from restaurant employees. Typically coming on Monday mornings, I am guessing after a busy weekend, they call to have their trash picked up. Saying things like, “Our dumpster is overflowing, nobody has picked it up.” or “Why didn’t you pick up our trash?”. After conversing with the caller I learn that they got our number off of a label on the dumpster.

We print and sell a quarter million stock dumpster decals every year to dumpster manufacturers and trash companies the like. Each contain our website and phone number. After explaining that we only make the sticker on their dumpster, I am asked, “Do you know how to get a hold of my trash company?”

-If only I did, we sell lots of custom labels to trash companies, with their name and phone number.

What are your custom printing needs? Do you need a weatherproof label, decal or tag? Then we have an answer for you. Traditionally, our labels are printed on a 5-year industrial vinyl and either screen-printed with UV-resistant inks (4 to 5 years until minimally noticeable fading) or digitally printed with outdoor grade inks (2 to 3 years until minimal fading). If you have specific material or tamper resistant needs other materials are available. Our plastic tags and verification of service collars offer weather resistance unlike other options available. Both wind and water-resistant, our 0.023 polyethylene product is easy to write on with a sharpie. Please contact us today!

For more articles to aid in your purchasing decision, please check our other blog posts.